Frequently Asked Questions

Where are you located?

We are based in New York City.

Do you have other store locations?

No, we do not.

How can I contact customer service?

You can contact customer service here.

Do you offer gift cards?

We currently do not, but will in the future.

Do you offer discounts or promotions?

Yes, we do especially on American, Buddhist, and Andean holidays.

Do you offer product warranties?

Unfortunately, we do not offer product warranties due to the fact some of our products come from our manufacturers.

Do you offer sizing guides or product specs?

Each product offers a sizing guide and product specs.

Are your products authentic/original?

Yes, all of our products are 100% authentic, but some of our most unique products that separate us from our competitors are our Andean/Zen/Buddhist Collections.

Why do you charge more for sizes that are 2XL - 5XL?

Our manufacturers charge us more for these sizes due to the fact there is less of a demand for them, not to mention sometimes certain colors as well in those sizes.

What payment methods do you accept?

Credit Card or Paypal are the preferred payment methods.

Is it safe to shop on your website?

Yes , our site is safe to shop.

Can I cancel or change my order?

Yes , you can cancel, or change your order. When it comes to changing your order you can simply email us here and tell us the product you would like to change to, and we will give you back the difference.

How do I apply a promo code?

You apply promo codes to check out. To obtain future promo codes you will need to sign up for our news letter as it is reserved only for our subscribers.

When will my card be charged?

Usually you are charged the time or day of purchase.

What are your shipping options and costs?

We offer free shipping with all of our products.

Do you offer international shipping?

As of right now we only ship to the United States, we are dedicated to working towards international shipping.

What is your return policy?

We are a small business that works with many different manufacturers so we do not offer refunds, but we will give you store credit to compensate you.

Do I need an account to place an order?

No, you do not need an account.