Where are you located?

We are based in New York City.

Do you have any other store locations?

No, we do not currently operate additional store locations.

How can I contact customer service?

You may contact our customer service team here.

Do you offer gift cards?

We do not offer gift cards at this time, but we plan to introduce them in the future.

What payment methods do you accept?

We accept major credit cards and PayPal.

Is it safe to shop on your website?

Yes. Our website uses secure processing to ensure a safe shopping experience.

Can I cancel or change my order?

Yes. You may cancel or modify your order only if its within 2 hours of putting your order through. Our orders are sent directly to our business partners in China so if it is not within this time frame your order has been already processed to our partners over seas. To cancel Please email us here.

When will my card be charged?

Your card is typically charged at the time of purchase.

What is your return policy?

As a small business working with multiple international manufacturers, we do not offer refunds.

Do I need an account to place an order?

No, creating an account is not required to complete a purchase.